Preparing Your Workforce

Most people remember coverage of the dramatic plane crash in the Hudson - no one was killed or even seriously injured. Within seconds of impact in that icy water, the plane was surrounded by scores of ferries with rescue workers, dry clothes, blankets and first aid. When asked how they could respond so quickly and efficiently, the rescue workers all cited one thing - training. One of the ferry captains said, "You train so much, you don’t have to think about it. I didn't have to give any orders to the crew.”

While not quite as dramatic, many glass businesses experience “crashes”. With the current state of the economy, projects are being delayed, revenue is stalling, companies are going bankrupt, and layoffs are becoming more and more frequent. When the moment of impact comes for you, will you be able to say the same thing as that ferry captain?

There are many training opportunities available in the glass industry, including the Glass Management Institute, the Glazing Executives Forum, the Window & Door Dealers Forum, MyGlassClass.com, MyWindowClass.com, and our new Educational Webinars. If you aren’t taking advantage of these resources, you are missing an opportunity to improve your business and support your workforce.

You need to make sure you have an educated and competitive workforce – especially in this economy. Make sure that when your moment of impact comes, your employees are so well-trained you don't even have to tell them what to do.